Shipping policy

Order Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

Orders placed after 12:00 PM EST may be processed the following business day.

You will receive an email confirmation with tracking information once your order has shipped.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days

Expedited Shipping: 2–3 business days (if selected at checkout)

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other factors outside our control.

We ship orders via trusted carriers such as:

USPS

UPS

Carrier selection may vary depending on destination, package size, and shipping method selected.

We currently only ship to addresses within the United States. There is no international shipping at this time.

There is no shipping to Alaska, Hawaii, or U.S. territories at this time.

Once your order ships, you will receive a tracking number via email. You can use this number to monitor the delivery status of your shipment.

If you do not receive tracking information within 3 business days of placing your order, please contact us at:

support@madchemistcarcare.com

Please ensure that your shipping address is correct at checkout.

Mad Chemist Car Care is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is returned due to an incorrect address, additional shipping fees may apply.

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at:

support@madchemistcarcare.com

We will work with the carrier to resolve the issue and ensure you receive your order.

If you have any questions about shipping, please contact us:

Email: support@madchemistcarcare.com

Website: https://madchemistcarcare.com